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Smile Design Terms and Conditions

Any request verbally or via email for work to be undertaken
is subject to these terms and conditions. Terms and conditions are available in writing on request.

1: Deposits of 10% are required from new customers for jobs with a value of £25 - £100
2: Deposits of 20% are required from new customers for jobs with a value of over £100
3: Jobs cancelled by clients where the work has been undertaken will still be invoiced
i) any monies due, unpaid invoices will be persued legally where required
ii) no additional work will be undertaken by Smile Design if monies are outstanding

4: Invoices are normally due for payment in 10 days unless otherwise stated.
5: Payment is required up front on order for print jobs
6: All artwork is copyright protected and is our property until payment is received
7: Minimum Invoice is £25.
8: Website / Email etc will be removed if payment is overdue and no contact has been made within 5 days.
i) we will write to you with a final invoice giving notice of termination.
ii) there will be a fee of £50 to re upload per website and £20 to reset per email.
iii) if you go to another company without prior notice to Smile Design we will remove the website immediately
iiii) if you choose to use a new web company, all text and photos taken by Smile Design should not be used on a new website without prior permission. This may incurr a fee.
iiii) web hosting is £15 every quarter, any customer before this time will be contacted regarding new fees for web hosting / domain management / file back ups etc.

iiiii) Holding pages may be removed after 4 weeks if no contact has been made from the client with regards to the full website, cancellations at this point will incur a full fee if the website work was undertaken.
9: We cannot guarantee any search engine listings or control what they choose to display.
i) If a website is newly launched it may take time to appear on search engines. Major website alterations may take a while to catch up on Google and Google may list the previous site for a while.
ii) we cannot guarantee any listings on Google /Yahoo etc
iii) if errors occur these will be corrected once website is reviewed 4 weeks after upload date
10: Electronic files, logos etc will be released once full payment is received.

11: Domain Names may be registered in our name if customer does not request their details to be used or if their details are not available at the time of registration.
i) customers can ask for domains to be put in their name once registered by Smile Design but this will incur a fee.
12: Email forwarding. If we forward mail from your domain to your private email eg: AOL, Ymail etc, we cannot guarantee that mail will be received. Some companies will eventually block any forwarded mail, we have no control over this so it's up to you the client to keep regular checks.

More details here about Google rankings etc.


Web Design | Logo Design | Business Cards | Advert Design | Photography & Video | Illustration Cartoons & Caricatures | Marketing | iphone / smartphone websites design | 360 Virtual Tours | Photo Restoration

Graphic Design Website Design & Printing Service - Smile Design Dufftown Aberlour Moray Scotland AB55 © Copyright Smile Design 2010. All Rights Reserved
Serving:- Dufftown, Aberlour, Ballindaloch, Speyside, Keith, Huntly, Elgin, Forres, Rothes, Nairn, Westhill, Lossiemouth, Fochabers,
Buckie, Aviemore, Carron, Marypark, Portknockie, Llanbryde, Inverness, Findhorn, Dyke, Rotherham, Sheffield, Aberdeen or anywhere in the UK!